Strategies for Building Lasting Customer Relationships
In today’s episode, the crew at Higgins Coatings takes us on a journey into the heart of Higgins' customer-centric philosophy that defined the Aussie company's 73-year history. They share how the entire Higgins crew is passionately dedicated to forging enduring relationships with clients, ensuring that both painters and customers reap the benefits.
But that's not all – The Higgins crew shared some invaluable lessons learned during their enlightening 22-day world tour, including innovative insights into the hiring and training processes and the establishment of a groundbreaking academy aimed at empowering the next generation of Aussie painters.
Lastly, the crew share their insight into sharing and actively collaborate with competitors.
Our heartfelt thanks to the fantastic team at Higgins Coatings and a special shoutout to the four members who joined us today:
Cameron Steindl, General Manager
Harry Higgins, National Project Manager
Dave Stephens, Melbourne Repaint Manager
Glenn Minett, Human Resources Expert
How to Connect with our Guests
https://www.higgins.com.au
Connect with Us
thecpia.com
commercialpaintingpodcast@gmail.com
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